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Policies

Items can be sent directly to us at 1915 W Dallas Street, Houston, Texas 77019. Upon receipt, we will assess your items and contact you with the quotes before performing any work on your item. Be sure to include your telephone number, e-mail address, and the best time of day for us to call. Also include a note explicitly stating what you want done and what you are sending us. Download our free app for help determining the type of finish you are looking for.

All items must be disassembled or dismantled prior to shipping. Please make sure to properly package your items for shipping. Wrap all parts individually and pack them securely. We strongly suggest that you insure any items sent to us. Specialty Metal Finishing, Inc., does not accept any responsibility for damages incurred through shipping.

The condition of the items that you want to plate will determine the overall quality and appearance of the finished product. In other words, any imperfections in the item will be seen through the plating. Some items can be repaired or polished. This will be determined after inspection by Specialty Metal Finishing, Inc., on a case-by-case basis.

We cannot plate nonconductive materials such as glass, plastic, and wood. However, if the nonconductive base already has an existing metallic coating, it can sometimes be plated. For example, a chromed shower head.